The data center is a Tier III N+1 Fault Tolerant data center with the ability to remain active through a power outage of up to 72 Hours. This data center features multiple carrier backbones, dual backup power supplies (thanks to N+1 Redundancy), modern environmental controls, including cooling and dust filtering, and numerous security systems.
Mini VPS are VPS with less than 2 GB RAM. Ultra VPS are VPS with more than 2 GB RAM.
Ultra VPS support both Linux & Windows based operating system while Mini VPS only support Linux based operating systems.
Furthermore, Ultra VPS support the cPanel control panel while Mini VPS do not.
Whether it is the ability to scale resources to meet the needs of your growing business or the ability to install a custom application or custom configuration that makes your site or app run just the way you want it to - a VPS will answer those needs.
We explain the main differences between the mentioned hosting types and the main considerations to take into account when choosing the right type for your needs in our blog article "A Simple Guide To Shared Hosting, VPS Hosting, and Dedicated Servers".
We do highly recommend regularly taking your own full backups as the backups on our end may sometimes be unavailable.
Please note that for your very first order with us, the VPS will not be automatically set up as we will need to first complete our fraud prevention check.
An Uptime SLA details the percentage of time your website is guaranteed to be up and available, rather than offline for any number of reasons. Without an Uptime SLA that matches your needs, your online presence could go offline in a blink of an eye making you lose customers, users and damaging your operations greatly.
We believe that great uptime is the most important aspect of a perfect VPS hosting experience. That's why we will refund 1% of your payment for each 1 minute of downtime as part of our 100% Uptime SLA.
We explain our 100% Uptime SLA and the main reasons why it is so beneficial for your websites in our blog article "What Is An Uptime SLA And Why Is It So Important?".
Most hosting companies will not do that. They will forward any complaint they get to you and demand that you take action on it as soon as possible.
This unique customer-oriented practice of ours makes the vast majority of parties reporting illegitimate copyright complaints to give up on submitting it. That is one of our ways to filter only the real, legitimate complaints.
If we do receive a complaint via registered mail, we forward it to you, the customer, to receive your feedback.
We are NOT one of those "suspend first - talk later" hosting companies in these kind of instances. We have your back.
Our DMCA policy is described in detail in our blog article "Can Companies Ignore DMCA? Is Offshore Hosting DMCA Safe?".
Our highly trained support experts will resolve your issues and will go the extra mile for you, day and night.
While we can't tell you what's in our "secret Maple sauce", we can tell you that our leading DDoS Protection technology allows us to let the good guys in while keeping all of the bad guys out. Actually, our DDoS Protection is so advanced that we guarantee 100% filtering of all incoming DDoS attacks. In case we can't stop an attack, we will refund your payment in full.
Want to read more about our Guaranteed DDoS Protection and how it is different from the competition? Read our blog article "What Is Guaranteed DDoS Protection?".
If you'd like to add one of our DDoS Protection plans to your Dedicated Servers, you will be able to add them as addons during the checkout process.
Unmanaged VPS Hosting means that we will provide support for the server's availability and connectivity.
It also means that it is your responsibility to handle everything else including but not limited to the server's security (software-wise), backups, configuration, software installations, upgrades, optimization and anything else that you require.
We do offer a highly comprehensive Fully-Managed Support Package for cPanel/WHM servers.
This fully-managed package will provide you with complete peace of mind which will allow you to focus on your business and not on server management tasks.
We highly recommend the Fully-Managed package if you are anything but completely fluent in the art of managing servers.