Q. What are KVM VPS? Why does it matter?

KVM VPS are virtual private servers that are based on the popular KVM virtualization platform. The KVM platform provides exceptional performance, stability, security, and isolation due to its complete hardware virtualization.

Q. Are daily backups included with these VPS?

Yes! We take daily backups of your VPS and can restore it as a whole if needed. We do highly recommend regularly taking your own full backups as the backups on our end may sometimes be unavailable.

Q. Can I upgrade my VPS later on?

Yes! You can upgrade your VPS quickly and easily with a few clicks. Upgrading your VPS will require a single reboot and will not involve an IP change or data loss.

Q. What is your uptime SLA? Why does it matter?

We offer 100% uptime SLA with refunds of 1% per each 1 minute of downtime. We explain our 100% Uptime SLA and the main reasons why it is so beneficial for your websites and apps in our blog article What Is An Uptime SLA And Why Is It So Important?

Q. What is the difference between Shared, VPS & Dedicated?

We explain the main differences between the mentioned hosting types and the main considerations to take into account when choosing the right type for your needs in our blog article A Simple Guide To Shared Hosting, VPS Hosting, and Dedicated Servers

Q. Where are the VPS located?

Our VPS nodes are housed in a state-of-the-art data center located in the Rotterdam area in The Netherlands. The data center is a Tier III N+1 Fault Tolerant data center with the ability to remain active through a power outage of up to 72 Hours.

Q. How long does it take to set up a new VPS?

New VPS are automatically set up as soon as payment is received. Please note that for your very first order with us, the VPS will not be automatically set up as we will need to first complete our fraud prevention check.

Q. Will I get full root/administrator access to the VPS?

Yes! Full root/administrator access is included and allows total control over your hosting environment, including custom installs and configuration.

Q. Are your VPS unmanaged or fully-managed?

This page shows our Fully-Managed cPanel VPS plans but we also offer unmanaged VPS Hosting! We recommend our Fully-Managed VPS if you are anything but fluent in the art of managing VPS. Prefer to manage your VPS yourself? Check out our Unmanaged VPS

Q. Are you a DMCA Ignored Host?

Maple-Hosting is a DMCA ignored hosting provider in that we protect our customers from the illegitimate use of copyrights and DMCA complaints. Our DMCA policy is described in detail in our blog article Can Companies Ignore DMCA? Is Offshore Hosting DMCA Safe?