Rembmer: Downtime = Loss
Do not compromise when it comes to staying online. Every minute of unnecessary downtime means less customers, less users and less profit for your business.
|Monitored Uptime||Monthly Downtime||Yearly Downtime|
|99.99%||Over 4 minutes||Over 52 minutes|
|99.98%||Over 8 minutes||Over 100 minutes|
|99.95%||Over 21 minutes||Over 4 hours|
|99.9%||Over 43 minutes||Over 8 hours|
|99%||Over 7 hours||Over 3 days|
We are so certain of our ability to keep you up and running that we provide one of the best uptime guarantees in the hosting industry:
We will refund 1% of your payment for each 1 minute of downtime.
Refunds will not be issued for downtime caused by elements beyond our control. Examples include any issues related to customer's security solutions, software solutions, account administration or natural disasters. Refunds will be issued by our sole discretion in cases of unplanned downtime. Refunds will be issued based on our in-house uptime monitoring tools. Further terms may apply.