Uptime Guarantee SLA

Industry Leading Uptime Guarantee

100% Uptime guaranteed for all hosting services

Downtime Means Loss

Do not compromise when it comes to staying online. Every minute of unnecessary downtime means less customers, less users and less profit for your business.

Monitored Uptime Monthly Downtime Yearly Downtime
100% None None
99.99% Over 4 minutes Over 52 minutes
99.98% Over 8 minutes Over 100 minutes
99.95% Over 21 minutes Over 4 hours
99.9% Over 43 minutes Over 8 hours
99% Over 7 hours Over 3 days
90% Over 3 days Over 36 days

Web Hosting 100% Uptime

We guarantee 100% uptime for our web hosting.

We are so certain of our ability to keep you up and running that we provide one of the best uptime guarantees in the hosting industry:

We will refund 1% of your payment for each minute of downtime.

Refunds will not be issued for downtime caused by elements beyond our control. Examples include any issues related to customer's security solutions, software solutions, account administration or natural disasters. Refunds will be issued by our sole discretion in cases of unplanned downtime. Refunds will be issued based on our in-house uptime monitoring tools.

VPS Hosting 100% Uptime

We guarantee 100% uptime for our VPS hosting.

We are so certain of our ability to keep you up and running that we provide one of the best uptime guarantees in the hosting industry:

We will refund 1% of your payment for each minute of downtime.

Refunds will not be issued for downtime caused by elements beyond our control. Examples include any issues related to customer's security solutions, software solutions, account administration or natural disasters. Refunds will be issued by our sole discretion in cases of unplanned downtime. Refunds will be issued based on our in-house uptime monitoring tools.

Dedicated Hosting 100% Uptime

We guarantee 100% uptime for power and network.

We are so certain of our ability to keep you up and running that we provide one of the best uptime guarantees in the hosting industry:

We will refund 1% of your payment for each minute of downtime.

Refunds will not be issued for downtime caused by elements beyond our control. Examples include any issues related to customer's security solutions, software solutions, account administration or natural disasters. Refunds will be issued by our sole discretion in cases of unplanned downtime. Refunds will be issued based on our in-house uptime monitoring tools.