Q. What are KVM VPS? Why does it matter?

KVM VPS are virtual private servers that are based on the popular KVM virtualization platform. The KVM platform provides exceptional performance, stability, security, and isolation due to its complete hardware virtualization.

Q. Are weekly backups included with these VPS?

Yes! We take weekly backups of your Linux VPS and can restore it as a whole if needed. We do highly recommend regularly taking your own full backups as the backups on our end may sometimes be unavailable.

Q. Can I upgrade my VPS later on?

Yes! You can upgrade your VPS quickly and easily with a few clicks. Upgrading your VPS will require a single reboot and will not involve an IP change or data loss.

Q. What is your uptime SLA? Why does it matter?

We offer 100% uptime SLA with refunds of 1% per each 1 minute of downtime. We explain our 100% Uptime SLA and the main reasons why it is so beneficial for your websites and apps in our blog article Uptime SLA Definition: What Is Uptime SLA?

Q. What is the difference between Shared, VPS & Dedicated?

We explain the main differences between the mentioned hosting types and the main considerations to take into account when choosing the right type for your needs in our blog article A Simple Guide To Shared Hosting, VPS Hosting, and Dedicated Servers

Q. Where are the VPS located?

Our VPS nodes are housed in a state-of-the-art data center located in the Rotterdam area in The Netherlands. The data center is a Tier III N+1 Fault Tolerant data center with the ability to remain active through a power outage of up to 72 Hours.

Q. How long does it take to set up a new VPS?

VPS are automatically set up as soon as payment is confirmed. This is usually done within a few minutes but may take a few hours to complete in some rare cases.

Q. Will I get full root/administrator access to the VPS?

Yes! Full root/administrator access is included and allows total control over your hosting environment, including custom installs and configuration.

Q. Are your VPS unmanaged or fully-managed?

This page shows our Unmanaged VPS plans but our experts can indeed take over the management of your VPS so that you can focus on running your business! Prefer to focus on your business? Check out our Managed cPanel VPS Hosting

Q. Are you a DMCA Ignored Host?

Maple-Hosting follows the DMCA guidlines to ensure that all submitted copyright complaints follow the law and are valid. Our DMCA policy is described in detail in our blog article Can Hosting Companies Ignore DMCA?